At EmporiumHaven, we accept a variety of secure payment methods, including Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay, ensuring a seamless shopping experience.
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress on our website or the carrier’s tracking portal.
We offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of receipt, provided they are in their original condition and packaging. For more details, please visit our Refund Policy.
To initiate a return or exchange, please contact us at returns@emporiumhaven.com with your order number and the reason for the return. Our team will provide you with a return authorization and further instructions.
Currently, we only ship within the United States, including Alaska and Hawaii. We are working towards offering international shipping soon to bring EmporiumHaven’s fashion to a global audience.
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day
Orders are typically processed within 1-3 business days. Delivery times may vary based on your location and the shipping method selected.
If you need to modify or cancel your order, please contact us as soon as possible at support@emporiumhaven.com. We will do our best to accommodate your request if your order has not yet been processed or shipped.
We apologize for any inconvenience caused by receiving a damaged or defective item. Please contact us immediately at support@emporiumhaven.com with your order number and a photo of the issue, and we will promptly assist you with a replacement or refund.
Yes, we offer digital gift cards in various denominations. Our gift cards are perfect for any occasion and are delivered electronically to the recipient’s email address, making them a convenient and thoughtful gift.
Our dedicated customer service team is here to help you. You can reach us via email at support@emporiumhaven.com or by phone at 1-800-123-4567. Our customer service hours are Monday to Friday, 9 AM to 6 PM (EST).
